Frequently Asked Questions
Below are some answers to our frequently asked questions about plant hire. If this still doesn’t completely satisfy your query please contact us and we will be happy to help.
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A plant's a plant. What's different about you and your plants?
Some of our clients really know & love their plants and know where to buy good quality plants. But they still choose The Plant Man – Why?
The plants and the gear is the small part. Sure, you need the highest quality and best variety of plants that are pre-acclimatised to suit indoor environments – that’s the bare essentials.
The big part is our attitude, our vision, and our commitment that makes our clients’ places look and feel like winners. It’s why we have won 6 annual awards since we started hiring indoor plants.
What does your service include?
The Plant Man’s service begins the moment we first meet. We listen to your needs and with your help we select most suitable outdoor or indoor plants and decorative containers to suit your look, functionality, and budget.
We then deliver, install, water, clean, trim, polish all the plants, whether it’s 1 or 1,000. And plant replacements are included, free of charge.
What does complete service mean and include?
The Plant Man’s complete service includes all the above by our fully trained and uniformed staff plus our unique ingredient – we do it with love because we care … that’s The Plant Man attitude.
Is there a minimum? Can I have just one plant?
Yes you can have just one plant.
How long have you been in business?
How big a job can you handle?
The Plant Man is experienced handling jobs ranging from entire city office buildings to huge suburban shopping centres.
Are you independent, part of a franchise, or part of a corporation?
The Plant Man is an independent, family owned business. Because we are not part of a franchise or large corporation, our clients know they are getting the most personal and professional service available. There is no buck-passing.
Is The Plant Man Australian?
Yes, The Plant Man is proudly Australian. We support Australian growers on the land and use all Australian product.
Are your plants native? Are they grown in Australia?
All our plants are grown in Australia. Some are unique and native to Australia whilst others are also found in various subtropical rainforests of the world. Some of our Australian growers whom we support even export to countries around the world.
Do you offer design input?
Designing is one of the things we love to do and be involved in, whether it is directly with our clients, or together with interior designers and architects. Our goal is not to dominate the design process, but rather to provide indoor plant consultative solutions based on aesthetics, productivity and value for money.
Can I buy plants from you?
Yes you can buy plants from The Plant Man. You are also welcome to take advantage of our complete service that includes delivery, installation, watering, dusting, polishing, and free plant replacements when they start looking tired.
Isn't it cheaper if we just buy the plants ourselves?
At first it may seem so, but ask yourself these questions:
- Who in our office will look after the indoor plants? How much time does it add up to?
- Who in our office has the skill, or time? * How much are delivery costs?
- What happens if the plants start looking tired? Does that mean we have to go through the whole expense and exercise again – looking, shopping, negotiating?
- What happens when we have VIP’s dropping in and we suddenly realize the plants are a disaster?
These are some of the typical reasons our clients decide it’s cheaper and more convenient to call in The Plant Man to take care of all their indoor plant hiring needs.
What if we move?
No worries, The Plant Man will move your indoor plants and outdoor plants for you. We appreciate customer loyalty and to keep winning your loyalty, we consider relocating your plants at no charge is just another way to do this, happily.
Do you charge for a quote?
The Plant Man’s quotes are free, so give us a call or make an enquiry, you’ve got nothing to lose!