Frequently Asked Questions
Below are some answers to our frequently asked questions.
If this still doesn't completely satisfy your query please contact
us and we will be happy to help.
A plant's a plant. What's
different about you and your plants?
Some of our clients really know & love their plants and
know where to buy good quality plants. But they still choose
The Plant Man – why?
The plants and the gear is the small part. Sure, you need
the highest quality and best variety of plants that are pre-acclimatised
to suit indoor environments - that’s the bare essentials.
The big part is our attitude, our vision, and our commitment
that makes our clients’ places look and feel like winners.
It’s why we have won 6 annual awards since we started.
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What does your service
include?
The Plant Man’s service begins the moment we first
meet. We listen to your needs and with your help we select
most suitable plants and decorative containers to suit your
look, functionality, and budget.
We then deliver, install, water, clean, trim, polish all
the plants, whether it’s 1 or 1,000. And plant replacements
are included, free of charge.
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What does complete service
mean and include?
The Plant Man’s complete service includes all the above
by our fully trained and uniformed staff plus our unique
ingredient – we do it with love because we care … that’s
The Plant Man attitude.
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Is there a minimum? Can I
have just one plant?
Yes you can have just one plant.
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How long have you been
in business?
Since 1991
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How big a job can you handle?
The Plant Man is experienced handling jobs ranging from entire
city office buildings to huge suburban shopping centres
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Are you independent,
part of a franchise, or part of a corporation?
The Plant Man is an independent, family owned business. Because
we are not part of a franchise or large corporation, our
clients know they are getting the most personal and professional
service available. There is no buck-passing.
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Is The Plant Man Australian?
Yes, The Plant Man is proudly Australian. We support Australian
growers on the land and use all Australian product.
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Are your plants native?
Are they grown in Australia?
All our plants are grown in Australia. Some are unique and
native to Australia whilst others are also found in various
subtropical rainforests of the world. Some of our Australian
growers whom we support even export to countries around the
world.
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Do you offer design input?
Designing is one of the things we love to do and be involved
in, whether it is directly with our clients, or together
with interior designers and architects. Our goal is not
to dominate the design process, but rather to provide consultative
solutions based on aesthetics, productivity and value for
money.
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Can I buy plants from you?
Yes you can buy plants from The Plant Man. You are also welcome
to take advantage of our complete service that includes
delivery, installation, watering, dusting, polishing, and
free plant replacements when they start looking tired.
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Isn't it cheaper if
we just buy the plants ourselves?
At first it may seem so, but ask yourself these questions:
- Who in our office will look after the plants? How much
time does it add up to?
- Who in our office has the skill, or time?
- How much are delivery costs?
- What happens if the plants start looking tired? Does
that mean we have to go through the whole expense and exercise
again – looking, shopping, negotiating?
- What happens when we have VIP’s dropping in and
we suddenly realize the plants are a disaster?
These are some of the typical reasons our clients decide
it’s cheaper and more convenient to call in The
Plant Man to take care of everything.
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What if we move?
No worries, The Plant Man will move your plants for you.
We appreciate customer loyalty and to keep winning your
loyalty, we consider relocating your plants at no charge
is just another way to do this, happily.
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Do you charge for a quote?
The Plant Man’s quotes are free, so give us a call
or make an enquiry, you’ve
got nothing to lose!
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